Booking Conditions

I. Issuing of the contract and contractual services
When the offers submitted by M.I.T. to the tour operator are accepted, a booking confirmation of the travel services will follow from M.I.T. The offers are subject to availability at the time of booking by the tour operator. A contract between M.I.T. and the tour operator of the group trip concerning the booked services first comes into being with a written booking confirmation from M.I.T. A contractual affiliation between individual clients of the tour operator and M.I.T. is not created through this process. The  extent of the contractual services arises from the service descriptions in the catalogue as well as from the statements in the booking confirmation. Additional agreements (changes, additions, special requests, etc.) require an express written confirmation from M.I.T. If an express written confirmation does not follow the booking confirmation, the wishes expressed in the booking correspondence are to be handled only as nonbinding wishes, for whose granting no guarantee can be given.

II. Payment of the trip price / special lien
The cancellation is without penalty up to 30 days before the start of the journey, unless explicitly specified otherwise in the offer and booking confirmation from M.I.T. The remaining trip expenses at an amount of 90% are ue for payment in the named M.I.T. account at the latest 14 days before the start of the trip. Should payment not be made punctually before the start of the trip, the performance of the booked services is not guaranteed. In this respect, a special lien, which can be exercised at any time, appertains to M.I.T until the trip price has been fully paid.

III. Cancellation
A cancellation of the booked travel services is possible at any time - as long as the total number of participants does not drop below the minimum required, even for part of the trip. The cancellation is without penalty up to 30 days before the start of the journey. A booking fee will not be charged. In the case of a cancellation up to 29 days before the start of the trip, the following penalties are to be paid:
29th -15th day before the start of the trip
10 % of the trip price

14 or less days before the start of the trip:
50 % of the trip price

A partial cancellation of certain services or in regards
to individuals is possible. In these cases, the remuneration
is then to be paid out of the cancelled part
of the trip price.
However, if a partial cancellation results in the number of participants dropping below the minimum required, the entire trip must be cancelled. In the case of no-shows, the entire trip price must be paid under all circumstances.

IV. Non-claimed services
When a trip is undertaken, but the booked services are not fully utilised, M.I.T. retains its full entitlement.
However, M.I.T. will try to obtain the saved expenses for the non-claimed services from the service providers. These savings will be forwarded to the tour operator only when M.I.T. is reimbursed by the service providers. M.I.T. cannot be held responsible for changes that are not within the control of M.I.T.
M.I.T. promises under all circumstances to find the best possible alternative solution.

V. Minimum number of participants
The minimum number of participants for all offered trips amounts to 18 people, except for when a different minimum number of participants is explicitly mentioned in the offer and in the booking confirmation.
If the minimum number of participants is not reached, and the trip is not cancelled within the agreed date, payment must be paid to cover the cost of the minimum number of participants.

VI. Free places
The costs for the group trips include a free place for the coach driver or tour guide (as from 18 paying guests) in a single room, the second free space is granted in a double room as from 40 paying guests.
This rule is only valid for catalogued trips. Otherwise the conditions stipulated in the offer apply.

VII. Travel service
The tour operator is directly accountable for the accompaniment of the trip by a tour guide when the provision of a tour guide by M.I.T. is not expressly mentioned in the description of the included services.
When a “tour guide for the entire trip” is stated, a professional tour guide who can confer cultural and historical information as well as information on the customs and traditions of the region is included.

VIII. Guarantee - Remedy
Should, from the viewpoint of the tour operator, the travel services be deficient, this is to be reported immediately to M.I.T., so that the deficiencies can be examined and, if necessary, remedial action can be taken. Should the booked services also include a
tour guide, any deficiencies may also be brought to the attention of the tour guide.

IX. Liability
The tour operator carries the guarantee liability with regards to the participants of the trip. M.I.T. is solely liable if a fault of M.I.T. or its service providers is present. Should damages be neither wilfully nor recklessly caused by M.I.T. but solely by fault of a service provider, M.I.T.’s liability, excluding the case of physical injury, is limited to three times the price of the trip of the affected participants. Criminal liability claims remain unaffected.

X. Compliance with legal regulations
The tour operator is responsible for information and compliance with the respective legal regulations, especially the passport, customs, foreign currency, inoculation and visa regulations, for the participants booked by the tour operator.

XI. Competent court of jurisdiction
The competent court of jurisdiction for M.I.T. is Trento.

XII. Invalidity of a travel condition
Should any of the above-mentioned travel conditions be ineffective or invalid, this does not result in the invalidity of the entire travel contract.

XIII. Mileage data
All information relative to distances are calculated on an approximate basis. Michelangelo cannot be made accountable for inexact calculations.

XIV. Contracting partner
The contracting partner for the travel services booked with M.I.T. is:

Michelangelo International Travel s.r.l.
Agenzia Viaggi Risatti Tours
Località San Tomaso 3/A · I - 38066 Riva del Garda
Tel. 0039 0464 571111 · Fax 0039 0464 520417

June 2010